faq

What materials do you use for your products?

All raw materials (fabric + thread) are made with organic cotton. All of our fabrics are made locally from locally grown organic cotton. I'm passionate about supporting our local farmers and reviving our local textile industry!

Are your products plastic-free?

Yes! All of my products are made with 100% organic cotton.

Are your products package-free?

Yes! All of my products are free of excessive packaging and are simply tied with organic hemp string. In efforts to use the most minimal amount of paper,  all product care and tips can be found by visiting the product listing.

Are your products compostable?

Yes! Since all of my products are made with 100% organic cotton, they are compostable. 

What kind of businesses are in your supply chain?

Each and every one of my suppliers are small businesses who are just as passionate about sustainability as I am!

Where is everything made?

All products are cut and sewn in my home studio in New Mexico. 

When will my order ship?

Your order will ship in 3-5 business days.

What shipping carrier/service will be used?

Your order will be shipped First Class with USPS. 

Will I be able to track my order?

Yes! You'll receive your tracking number to the email given during checkout.

What kind of mailing materials do you use?

I am proud to offer plastic-free shipping. Your order will be shipped in a domestically made recycled + recyclable kraft paper mailer.  

If I have a question, how can I reach out?

Feel free to email: hello@oteKLOTH.com