Processing Time

Your order will be processed in 3- 5 business days.

Shipping Time

The current shipping time frame for USPS First Class packages is 2-5 business days. A tracking number will be sent to the email provided during checkout once your order has shipped.


Your order can be canceled within 24 hours of placing it, just so long as it hasn't already been shipped. Please email hello@oteKLOTH.com or use the Contact Us form.

Address Change

Please reach out right away if you need to change the address provided at checkout. Please email hello@oteKLOTH.com or use the Contact Us form.


Orders may be returned within 7 business days after delivery. Items must be in new, unused, and unwashed condition. Buyer is responsible for return shipping charge and original shipping amount while be deducted from refund amount. Your refund will be applied within 24 hours after receiving + inspecting the return. Refund will be credited through original form of payment.

There are no returns on face masks or panty liners, for sanitary reasons, but if you are at all unhappy with your order please don't hesitate to reach out. Please email hello@oteKLOTH.com or use the Contact Us form.